Care home marketing, done properly

Be the care home families choose.

We help ambitious care homes stand out locally, attract self-funding enquiries and turn more of those enquiries into residents. Strategy, delivery and conversion, one team.

Hi, I'm Sally
Sally Rasmussen, founder of Fearless Marketing
A bright care home bedroom photographed for a client
The Fearless Marketing team in a client meeting
Sally working through a marketing plan with a care home owner
95%+ occupancy reached +18 residents in five months Care sector only, UK-wide

Care providers across the UK, from single homes to growing groups.

Alysia Caring Southend Care Cindy Newgrange Kirklands Care
What we do, and how

Three things have to work together. We do all three.

A clear position, marketing that reaches the right families, and a team that converts the enquiries. Fix one without the others and results stay patchy.

01

Strategy: know why families should choose you

"We're a good home, but families still pick on price or postcode."

We mystery shop your enquiry process, study the homes you're compared against and write a plan that says something different about you. It becomes the brief for everything that follows.

Research and strategy

02

Delivery: be found, and be remembered

"We've paid for ads and a new website. The phone still isn't ringing."

A website built to convert, search visibility, photography, social and PR, in the mix that suits your budget and your homes. Coordinated by one team, so you're not managing five suppliers.

Care home lead generation

03

Conversion: turn interest into residents

"We get enquiries. They visit. Then we never hear from them again."

Families slip away before or after the showround more often than owners realise. We put simple follow-up systems in place and train your team, so fewer opportunities go quiet.

Enquiry handling and conversion

Proof, not promises

Numbers we can show you the workings for.

Taken from work we've published. Every figure has a client, a timeframe and a method behind it. Ask and we'll walk you through them.

0%+

occupancy reached by care providers we've worked with

Ongoing
+0

net new residents for a luxury care home that had been open two years with beds to fill

In five months
£0m

revenue uplift from that same engagement, with net +8 residents by week eleven

Same engagement

Move your cursor across this section.

A client success story

Beautiful home. Low occupancy. No clear strategy.

A bedroom at the luxury care home featured in the case study Case study Luxury care home, two years open, private-pay focus. Heavy digital spend, low conversion.
+18

net new residents in five months. Net +8 by week eleven. A £1.35m revenue uplift.

The problem

Stunning interiors and a strong care ethos, but enquiries weren't converting and short-stay placements were creeping up. Tactics without foundations.

What we did

The home's story written by a specialist care copywriter, new photography, a website built for private-pay families and enquiry training for the in-house team.

Read the full case study

"Sally helped us identify our key challenges, particularly our low conversion rate from enquiry to show-around, and turn them into opportunities for growth. Today we're seeing a steady increase in occupancy each week."

Alysia Liveras, Director, Alysia Caring GroupAlysia Caring
What working with us looks like

Less like a supplier. More like the marketing director you haven't hired.

Care home marketing is never finished, so we don't hand over a plan and disappear. We set the priorities with you, run the delivery, support your team and review the numbers every month.

Work with us
Sally Rasmussen in conversation with a care home clientSame faces, every month
1

Set priorities together

Occupancy mix, enquiry numbers, what's coming up. We agree what matters most this quarter.

2

Coordinate the delivery

Website, photography, campaigns, PR. Briefed, managed and quality-checked by us, with one point of contact for you.

3

Support your team

Your managers handle the enquiries. We give them the tools, the scripts and the confidence to convert more of them.

4

Review what's working

A plain-English look at enquiries, showrounds and admissions, so next month's decisions rest on numbers.

The expertise behind the partnership

Everything a care home needs to be found, chosen and remembered.

Four areas, one team. Move over a row to see what's inside.

01

Strategy and brand

Mystery shopping, competitor and positioning research, the story of your home and the messaging that carries it. The foundations everything else stands on.

02

Websites and search

Websites built to turn a late-night search on a phone into an enquiry, with the search visibility and directory presence to be found in the first place.

03

Content and visibility

Photography and video that show the home as it really is, copy that speaks to families' worries, social media that reassures and PR that earns local trust.

04

Enquiries and team support

Follow-up systems that don't rely on memory, showround training and the confidence to talk about fees. The part most marketing agencies never touch.

Meet the people

Care sector marketers who've sat where you sit.

Fearless Marketing was founded in 2022 by Sally Rasmussen after years of care marketing both in-house and agency side. We only work in care, so we already know the pressure on occupancy, fees and staffing before the first conversation.

Every empty bed is a missed opportunity to change someone's life. Good marketing fixes that.Sally Rasmussen, Founder and Managing Director
About us
Sally Rasmussen
Ruby Rasmussen
Jasmine Wong
The wider Fearless Marketing team
Sally RasmussenFounder and Managing Director Ruby RasmussenMarketing Executive Jasmine WongMarketing Associate Plus a hand-picked networkCopywriters, photographers, developers, PR

Sally Rasmussen, Founder and Managing Director
Ruby Rasmussen, Marketing Executive
Jasmine Wong, Marketing Associate
Plus a hand-picked network of copywriters, photographers, developers and PR specialists

Sally is a very knowledgeable and experienced marketer with hands-on experience in the care sector, and it shows.

Josh Fisher, Managing Director

Sally is endlessly enthusiastic and knowledgeable. Today, we're seeing a steady increase in occupancy each week.

AL, Director

One standout contribution was a workshop she ran for our customer service team, which highlighted the importance of delivering a strong customer experience.

Alysia Liveras, Director, Alysia Caring Group

I would highly recommend working with Sally Rasmussen to any business looking to elevate their brand, sharpen their strategy, and achieve real results.

Alysia Liveras, Director, Alysia Caring Group

Sally is a very knowledgeable and experienced marketer with hands-on experience in the care sector, and it shows.

Josh Fisher, Managing Director

Sally is endlessly enthusiastic and knowledgeable. Today, we're seeing a steady increase in occupancy each week.

AL, Director

One standout contribution was a workshop she ran for our customer service team, which highlighted the importance of delivering a strong customer experience.

Alysia Liveras, Director, Alysia Caring Group

I would highly recommend working with Sally Rasmussen to any business looking to elevate their brand, sharpen their strategy, and achieve real results.

Alysia Liveras, Director, Alysia Caring Group
Useful thinking for care home leaders

One email a week. Worth opening.

Practical marketing thinking for owners and managers, written from real care home work. Recent editions:

Weekly. Unsubscribe whenever you like. We won't spam you, we're too busy filling empty beds.
Next step

Let's talk.

Thirty minutes on your homes, your occupancy mix and what you've already tried. You'll leave with an honest view of what to fix first, whether or not we end up working together.

Book a call
1Pick a time that suits you
2We talk through your homes and numbers
3You get a clear view of what to do next